At Wausau Paper, we pride ourselves in providing the finest service in the industry with an order fill rate goal of over 98% for our Bay West brand products. As a result, our distributors and their customers know they can rely on us to deliver value-added products and services.

Professional Representation
Sales Representatives for the Bay West brand are highly trained skilled specialists backed by an effective sales and marketing organization. Our sales representatives are strategically located to provide distribution and end-user support.

Personalized Customer Service
Each of our sales representatives is supported by an inside Customer Service Representative and Assistant. Our Customer Service team prides itself on personalized service to ensure that our customers’ needs are met in a timely and professional manner.